Who we are

Kary Labs is a science-driven nutraceutical company focused on developing premium dietary supplements formulated with carefully selected ingredients and pharmaceutical expertise to support everyday wellness.

Our website offers product information, educational content, customer support, and secure online purchasing through authorized payment partners.

Personal Informtion

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

How We Use Your Personal Information

Depending on how you interact with Kary Labs or use our website and services, we may use your personal information for the following purposes:

1. To Provide and Improve Our Services

We use your personal information to deliver our products and services efficiently and provide you with a seamless shopping experience. This includes:

Processing and fulfilling your orders.
Processing payments securely through authorized payment partners.
Managing your account and customer profile.
Remembering your preferences, saved addresses, wishlist, and shopping cart.
Arranging product delivery, returns, replacements, or refunds.
Sending order confirmations, shipping updates, and service notifications.
Enabling you to submit product reviews and feedback.
Personalizing your shopping experience by recommending products based on your interests and previous purchases.
Continuously improving our website, products, customer experience, and overall service quality.

2. Marketing and Promotional Communications

With your consent or where permitted by applicable law, we may use your personal information to:

Send newsletters, wellness articles, and educational content.
Inform you about new product launches and exclusive offers.
Notify you of discounts, seasonal campaigns, and promotional events.
Display relevant advertisements and product recommendations on our website and third-party platforms based on your browsing history, previous purchases, or products you have viewed or added to your cart.

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

3. Security and Fraud Prevention

Protecting your information and ensuring secure transactions is a priority for Kary Labs. We use your personal information to:

Verify your identity and authenticate your account.
Process secure online payments.
Detect, investigate, and prevent fraudulent, unauthorized, or illegal activities.
Protect our website, systems, customers, and business operations from misuse or security threats.
Maintain the integrity and security of our services.

If you create an account with Kary Labs, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username, password, or other account access information with anyone.

4. Customer Support and Communication

We use your personal information to communicate with you and provide effective customer service, including:

Responding to your enquiries and support requests.
Providing assistance before, during, and after your purchase.
Resolving complaints, returns, exchanges, or warranty-related issues.
Sending important account, product, or service-related notifications.
Maintaining an ongoing relationship with our customers.

5. Compliance with Legal and Regulatory Obligations

We may use or disclose your personal information where necessary to:

Comply with applicable laws, regulations, and legal obligations.
Respond to lawful requests from courts, regulatory authorities, government agencies, or law enforcement bodies.
Protect our legal rights and business interests.
Investigate suspected violations of our Terms & Conditions, Privacy Policy, or other applicable policies.
Prevent fraud, unauthorized activities, or misuse of our services.
Establish, exercise, or defend legal claims where required.

How We Share Your Personal Information

Kary Labs respects your privacy and does not sell your personal information to third parties. However, we may share your information in the following circumstances where it is necessary to operate our business, provide our services, or comply with legal obligations.

1. Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our business and delivering our products and services. These providers may include:

Payment gateway providers
Shipping and logistics partners
Website hosting and cloud service providers
IT support and website maintenance providers
Customer support platforms
Data analytics providers
Email and SMS communication service providers
Marketing and advertising partners
Fraud detection and cybersecurity service providers

These service providers are authorized to use your information only for the purposes of providing services on our behalf and are required to maintain appropriate confidentiality and security measures.

2. Marketing and Advertising Partners

With your consent or where permitted by applicable law, we may share limited information with trusted marketing and advertising partners to help us:

Deliver relevant advertisements
Measure advertising performance
Improve marketing campaigns
Provide personalized product recommendations
Better understand customer preferences

These partners process your information in accordance with their own privacy policies. Where required by law, you may have the right to opt out of personalized advertising and certain data-sharing practices.

3. Payment Processing

When you make a purchase, your payment information is securely processed by our authorized payment gateway providers. Kary Labs does not store your complete payment card details, UPI PIN, CVV, or banking credentials. Payment processing is governed by the privacy policies and security standards of the respective payment service providers.

4. Shipping and Order Fulfillment

To deliver your orders, we may share necessary information, such as your name, contact number, delivery address, and order details, with our courier, logistics, and fulfillment partners. This information is used solely for processing, shipping, tracking, and delivering your purchases.

5. At Your Request or With Your Consent

We may disclose your personal information when you expressly request or authorize us to do so. Examples include:

Processing gift orders
Participating in promotional campaigns
Using social media integrations
Sharing product reviews or testimonials
Connecting with third-party applications or services

6. Business Transfers

In the event of a merger, acquisition, corporate restructuring, sale of assets, investment, or other business transaction, your personal information may be transferred as part of the business assets. Any successor entity will continue to protect your information in accordance with this Privacy Policy and applicable law.

7. Legal and Regulatory Requirements

We may disclose your personal information where required or permitted by applicable law, including to:

Comply with legal obligations or regulatory requirements.
Respond to lawful requests from courts, government authorities, regulatory agencies, or law enforcement.
Protect the rights, property, or safety of Kary Labs, our customers, employees, or the public.
Investigate suspected fraud, unauthorized activities, or security incidents.
Enforce our Terms of Use, Privacy Policy, or other applicable agreements.
Establish, exercise, or defend legal claims.

8. Protection of Our Business

Where necessary, we may disclose information to protect the integrity, security, and lawful operation of our website, services, customers, and business against fraud, cyber threats, misuse, or other unlawful activities.

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Third-Party Websites and External Links

Our Website may contain links to third-party websites, applications, or online services that are not owned, operated, or controlled by Kary Labs. These links are provided solely for your convenience or to provide additional information.

Once you leave our Website, your interactions with any third-party website or service are governed by that party’s own privacy policy, terms of use, and security practices. Kary Labs is not responsible for the content, privacy practices, security measures, or reliability of any third-party websites or services.

We encourage you to carefully review the privacy policies and terms of any external websites before providing personal information.

Our Website may also include links to social media platforms or allow you to share content through social networking services. Any information you voluntarily share on such public platforms may be visible to other users and is subject to the privacy policies of those platforms.

The inclusion of any third-party links does not imply endorsement, recommendation, or approval of the content, products, services, or opinions expressed by those third parties.

Children’s Privacy

Kary Labs products and services are intended for individuals who have reached the age of majority under the applicable laws of their jurisdiction.

We do not knowingly collect, use, or process personal information from children without appropriate parental or legal guardian consent where required by law.

If you believe that a child has provided personal information through our Website, please contact us immediately. Upon verification, we will take reasonable steps to delete such information from our records in accordance with applicable legal requirements.

Data Security and Information Retention

Protecting your personal information is one of our highest priorities. We implement appropriate administrative, technical, and organizational security measures designed to safeguard your information against unauthorized access, disclosure, alteration, misuse, or destruction.

These measures may include:

SSL/TLS encryption
Secure servers and hosting infrastructure
Restricted employee access
Password encryption
Firewall protection
Malware monitoring
Regular security updates
Access control procedures

While we take reasonable precautions to protect your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure. Accordingly, Kary Labs cannot guarantee absolute security of your information.

We also recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

Data Retention

We retain your personal information only for as long as necessary to:

Process and fulfil your orders
Provide customer support
Maintain your customer account
Comply with applicable legal, tax, accounting, and regulatory obligations
Resolve disputes
Prevent fraud
Enforce our Terms of Use and other applicable policies

When personal information is no longer required for these purposes, it will be securely deleted, anonymized, or otherwise disposed of in accordance with our data retention practices and applicable law.

Your Privacy Rights

Subject to applicable laws, you may have certain rights regarding your personal information. These rights may vary depending on your jurisdiction and are subject to legal exceptions.

Your rights may include:

Right to Access

You may request confirmation of whether we process your personal information and obtain a copy of the information we hold about you.

Right to Correction

You may request correction or updating of inaccurate, incomplete, or outdated personal information.

Right to Deletion

You may request deletion of your personal information where retention is no longer necessary or where permitted under applicable law.

Right to Data Portability

Where applicable, you may request a copy of your personal information in a structured, commonly used, and machine-readable format, or request that it be transferred to another service provider where technically feasible.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal.

Right to Restrict or Object

Where permitted by law, you may request that we restrict certain processing activities or object to the processing of your personal information for particular purposes.

Marketing Preferences

If you no longer wish to receive promotional communications from Kary Labs, you may unsubscribe using the link included in our emails or contact us directly.

Please note that even if you opt out of promotional communications, we may continue to send important non-promotional communications relating to your account, purchases, customer support, product safety, legal notices, or other service-related matters.

Exercising Your Rights

You may exercise your privacy rights by contacting us using the details provided in the “Contact Us” section below.

To protect your privacy and security, we may request reasonable information to verify your identity before processing your request.

We will respond to valid requests within the timeframes required under applicable law.

Complaints

If you have any questions, concerns, or complaints regarding how Kary Labs collects, uses, or processes your personal information, we encourage you to contact us first so that we can work to resolve the issue promptly.

Where applicable under law, you may also have the right to lodge a complaint with the appropriate data protection or regulatory authority in your jurisdiction.

International Data Transfers

Kary Labs primarily operates in India. However, certain trusted service providers that support our business may process or store information on servers located in other countries.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are implemented and that your information receives a level of protection consistent with applicable privacy laws.

Changes to This Privacy Policy

Kary Labs may update this Privacy Policy periodically to reflect changes in our business operations, technologies, legal requirements, or regulatory obligations.

Any updates will be published on this page together with the revised “Last Updated” date. Where required by applicable law, we may also provide additional notice regarding significant changes.

We encourage you to review this Privacy Policy regularly to remain informed about how we protect your personal information.

Contact Us

If you have any questions regarding this Privacy Policy, wish to exercise your privacy rights, or require assistance regarding your personal information, please contact us.

Kary Labs

Website: https://www.karylabs.com

Email: support@karylabs.com (Replace with your official support email if different.)

Customer Support: +91-9805604091

Registered Office:
20, Surajpur, Panchkula, Haryana-133301

About Kary Labs

Kary Labs is a science-driven nutraceutical company dedicated to developing premium dietary supplements formulated with carefully selected ingredients, pharmaceutical expertise, and evidence-based nutritional science.

Our mission is to help individuals support their everyday health, mobility, and overall well-being through high-quality formulations manufactured under stringent quality standards. Every product is designed with a commitment to safety, quality, transparency, and continuous innovation.