Privacy Policy
Last Updated: 1 October 2026
At Kary Labs, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, place an order, contact our support team, subscribe to our communications, or otherwise interact with our services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By using the Kary Labs website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with Kary Labs, we may collect the following information:
Personal and Contact Information
Name
Mobile/telephone number
Email address
Billing and shipping address
PIN/postal code
Information you provide when contacting customer support
Order and Transaction Information
When you place an order, we may collect information necessary to process and fulfil your purchase, including:
Order ID and order details
Products purchased
Billing and shipping information
Payment status and transaction-related information
Refund, replacement, return, or cancellation information
Payment card, banking, or other sensitive payment credentials are generally processed by our authorized payment gateway or financial service provider and are not intended to be stored by Kary Labs in full.
Website and Technical Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Website pages visited
Approximate usage and interaction information
Referring pages or websites
Date and time of website access
Information You Voluntarily Provide
We may also collect information that you voluntarily provide through:
Contact forms
Product enquiries
Customer support communications
Reviews or feedback
Surveys
Promotional registrations
Consultation or wellness enquiries, where you choose to provide such information
Please avoid submitting unnecessary sensitive personal information through general website forms.
2. How We Use Your Information
We may use the information we collect for legitimate business and service-related purposes, including:
Processing and fulfilling orders
Confirming payments and transactions
Arranging shipment and delivery
Providing order tracking and delivery updates
Processing returns, replacements, refunds, and cancellations
Responding to customer enquiries and support requests
Maintaining internal business and transaction records
Improving our products, website, services, and customer experience
Understanding website usage and customer preferences
Preventing fraud, misuse, unauthorized activity, and security incidents
Complying with applicable legal, regulatory, tax, accounting, and other obligations
Conducting analytics and business performance analysis
Sending promotional communications, offers, product updates, and other information where permitted and where you have provided the necessary permission or where otherwise permitted by applicable law
3. Marketing Communications
Kary Labs may send promotional communications by email, SMS, WhatsApp, telephone, or other permitted communication channels regarding products, offers, launches, educational content, or other relevant information.
You may choose not to receive promotional communications by using the unsubscribe or opt-out mechanism included in such communications or by contacting us.
Even after opting out of promotional communications, you may continue to receive essential service communications relating to your orders, payments, shipping, returns, account, or other transactions.
4. Sharing of Personal Information
Kary Labs does not sell your personal information to third parties for their independent commercial use.
We may share necessary information with trusted service providers and business partners where required to provide our services, including:
Payment gateways and payment service providers
Courier, logistics, and delivery partners
Website hosting and technical service providers
E-commerce and order-management platforms
Customer support and communication service providers
Website analytics and technology providers
Professional advisors, auditors, or service providers where necessary
Government authorities, regulators, law-enforcement agencies, or other parties where required by applicable law or legal process
We expect service providers handling information on our behalf to use appropriate safeguards and to process information only for legitimate and authorized purposes.
5. Cookies and Similar Technologies
A cookie is a small text file placed on your device when you visit a website. Cookies help websites remember information, understand visitor activity, and provide a better user experience.
Kary Labs may use cookies and similar technologies for purposes such as:
Keeping essential website functions operational
Remembering preferences and settings
Maintaining shopping-cart and checkout functionality
Understanding website traffic and usage
Measuring website performance
Improving website content and functionality
Supporting marketing and advertising activities, where applicable
Some cookies may be placed by third-party service providers used by our website.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality, including shopping-cart, login, checkout, or other features.
6. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social-media platforms, marketplaces, or other external services.
Once you leave the Kary Labs website and access a third-party website or service, that service is governed by its own privacy policy and terms.
Kary Labs does not control the privacy practices, security, or content of third-party websites and encourages you to review their applicable privacy policies before providing personal information.
7. Data Security
Kary Labs takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
Depending on the nature of the information and the service involved, safeguards may include appropriate technical, administrative, organizational, and access-control measures.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, absolute security cannot be guaranteed.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Fulfilling orders and providing services
Maintaining business and transaction records
Handling complaints, returns, refunds, and disputes
Meeting accounting, tax, legal, regulatory, and compliance requirements
Protecting our legitimate business interests
Resolving potential or actual disputes
When personal information is no longer required for a legitimate purpose or legal obligation, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
9. Your Privacy Choices and Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
Request information about personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of information where legally applicable
Withdraw consent where processing is based on consent
Opt out of promotional communications
Raise a privacy-related complaint or grievance
Exercise other rights available under applicable data protection law
Certain requests may be subject to verification and applicable legal or regulatory requirements.
To protect your account and personal information, we may need to verify your identity before responding to a request.
10. Children’s Privacy
Kary Labs does not knowingly seek to collect personal information from children where such collection is restricted or requires parental/guardian consent under applicable law.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the matter and take appropriate action.
11. Fraud Prevention and Legal Compliance
We may process and retain information where reasonably necessary to:
Detect and prevent fraud or misuse
Protect customers and our business
Investigate suspicious transactions
Enforce our terms, policies, and agreements
Comply with legal, regulatory, tax, accounting, or law-enforcement requirements
12. Changes to This Privacy Policy
Kary Labs may update this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices, legal requirements, or applicable privacy regulations.
When changes are made, the revised version will be posted on this page with an updated “Last Updated” date.
We encourage you to review this page periodically to remain informed about how we handle personal information.
13. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Kary Labs
Email: support@karylabs.com
Phone / WhatsApp: +91-9805604291
We generally aim to respond to privacy-related enquiries within a reasonable timeframe and in accordance with applicable requirements.
14. Applicable Privacy Laws
Kary Labs intends to handle personal information in accordance with applicable laws and regulations governing data protection and privacy.
Where applicable, this includes the Digital Personal Data Protection Act, 2023 and associated rules, regulations, notifications, and requirements as they become applicable to the relevant processing activities.
This Privacy Policy is intended to describe our privacy practices clearly and does not limit any rights available to individuals under applicable law.